State Farm® Insurance Agent Kyle Fadeley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen Schwartz
June 18, 2025
5
out of
5
rating by Karen Schwartz
"Responsive and friendly staff!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kelly Zawistowski
June 18, 2025
5
out of
5
rating by Kelly Zawistowski
"We have had our insurance with Kyle for 20 years! His team always makes everything so easy and flawless!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Duane C
June 14, 2025
5
out of
5
rating by Duane C
"I was referred to this agency by my leasing office and wow I was blown away by the professionalism. Joe Reed took the time to answer my questions and get me the best prices for what I needed. It's been a long time since I've experienced this level of awesome customer service, and the Kyle Fadeley agency has a new customer for life. Thanks everyone!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
patty harisis
June 13, 2025
5
out of
5
rating by patty harisis
"I cannot say enough good things, but this team certainly deserves higher than a 10 rating. Kyle and his team, specifically Joe Reed, are nothing short of amazing!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Melissa Robinson
June 5, 2025
5
out of
5
rating by Melissa Robinson
"Super nice staff!! Always available when you need them. Shane has been so helpful & very quick to respond with all the changes we have gone through as a family."
We responded:
"Thank you Melissa!"
georgeinthecord
May 27, 2025
5
out of
5
rating by georgeinthecord
"I called and worked with Lauren today, I had some questions about adding a new car to my policy and she was super helpful and FAST. I've worked with a few people here and everyone has been extremely helpful. Even when I ask random questions, no one has ever tried to oversell me on anything, they just give helpful info! No one is ever going to be like, "Oh man, I can't wait to call my insurance agent" but if there ever was going to be a time, it's probably when I have a question for the people who work here."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dewayne Freeman
May 13, 2025
5
out of
5
rating by Dewayne Freeman
"Very professional and polite"
We responded:
"Thank you Dewayne. We appreciate you."
Timothy Ainslie
April 25, 2025
5
out of
5
rating by Timothy Ainslie
"Great job with prompt efficient information."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Isabell Ulloa
April 17, 2025
5
out of
5
rating by Isabell Ulloa
"I love State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Janell Williams
April 10, 2025
5
out of
5
rating by Janell Williams
"This agency makes me feel like more than a customer. No matter who I may get on the other end of the phone other than my agent, they always treat me like I’m important."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Harry Blondell
March 28, 2025
5
out of
5
rating by Harry Blondell
"Kyle and Shane helped me with my life insurance policy. They are easy to work with and trustworthy people! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Patricia Wells
March 28, 2025
5
out of
5
rating by Patricia Wells
"Excellent customer service. The best insurance company I have ever dealt with. If you're looking for a new insurance company with much better rates, look no more! Contact the good folks at State Farm right here in Steele Creek."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
joe holland
March 24, 2025
5
out of
5
rating by joe holland
"Always efficient. Always helpful, polite, and professional. Highly recommended"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
M E
March 18, 2025
5
out of
5
rating by M E
"Liz was great! Helped me with my request and saved me some money."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shanta Wright
March 13, 2025
5
out of
5
rating by Shanta Wright
"I’ve been with Kyle Fadeley Insurance for several years and have experienced insurance in three different states. If you want reliability and friendly customer service, Call Them, you won’t be disappointed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
TARIQ ELHASSANI
March 13, 2025
5
out of
5
rating by TARIQ ELHASSANI
"Satisfied with this Agent, and Lauren Fiore was very helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Louis Ntasin
March 11, 2025
5
out of
5
rating by Louis Ntasin
"I have been with State Farm as my primary insurance company for auto and real estate for more than 10 years, and I have nothing but positive things to say. They are always ready to address my needs and in a timely manner. Thank you State Farm and more specifically, thank you Kyle and team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kelly Pacharis
March 6, 2025
5
out of
5
rating by Kelly Pacharis
"This office has Excellent Customer Service! Liz is a 10 out of 10, as someone else said on the reviews! Totally agree! Shanna, Lauren and Kristen are excellent too!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ki A
March 1, 2025
5
out of
5
rating by Ki A
"Best State Farm Agent around. Everyone is helpful, responsive, and gets things done. Been a customer for years and plan to continue! Keep it up 🙌🏾🙌🏾"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Miya Fletcher
February 27, 2025
5
out of
5
rating by Miya Fletcher
"Great team.! Whenever I have questions, they consistently take the time to provide clarity and go above and beyond to assist. Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
David
February 12, 2025
2
out of
5
rating by David
"Seemingly decent insurance agency. However, the last month or so has shown some concerning behavior. Firstly, a vehicle change took over a week to update. In the app. The digital, real-time app. Is this 2010? Secondly, my homeowner's insurance went up 17% year-over-year. I called and asked why, and the reason they gave was that my coverage also increased. How much? Not 17%. Inflation based. Maybe 3-5%. No where close to 17%. Their only response? Reduce my coverage. No.. I want the value not a decrease in coverage. They seem to be playing the game of attractive first-year rates and betting people will stay through hefty increases. This isn't California. It feels like they're just taking advantage of people with rate increases several times that of inflation. Lastly - right around when the homeowners rate went up 17%, I get a call - yep you guessed it - trying to selling me more coverage for my car to get more premium. Feels a lot like I'm just a revenue source rather than a cared-for client."
We responded:
"Thank you for your review. We’re disappointed to hear that your experience was not up to our usual standards. Your feedback is crucial for us to improve. Please contact us directly so we can better understand what happened and work towards a resolution. We’re committed to providing high-quality insurance services and hope to resolve any issues you’ve faced."
Karan Cribb
February 9, 2025
5
out of
5
rating by Karan Cribb
"Liz was very nice and patient. I like she showed that she really cares and help to understanding my policies."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Clinton Martin
January 30, 2025
5
out of
5
rating by Clinton Martin
"Call the office to get some quotes. I talked with Liz and Lauren. They very knowledgeable and very helpful. I gave it five stars because of the exceptional customer service."
We responded:
"Thank you Clinton and recognizing Liz and Lauren. "
Isaac Palmer
January 16, 2025
5
out of
5
rating by Isaac Palmer
"Had an easy and pleasant experience! Joe Reed was helpful and friendly while setting up my account. Would recommend to others!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jackson Gardner
December 30, 2024
5
out of
5
rating by Jackson Gardner
"We’ve been customers for nearly 20 years and very well taken care of! Can’t recommend enough."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"