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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bri Daugherty

July 22, 2024

5  out of  5 rating by Bri Daugherty
"Hi there! If you’re on the fence about what auto insurance is the best option on the market right now, it’s State Farm! I wish I would have switched sooner. Attentive, friendly and quick to answer questions in a professional manner."
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Jack Riley

July 19, 2024

5  out of  5 rating by Jack Riley
"I have always had terrific and personalized service from the folks at Kyle Faddeley's State Farm office. Agents such as Joe and, most recently, Shane have always been responsive, friendly, professional and patient, which I very much appreciate!"
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Kevin VanKirk

July 17, 2024

5  out of  5 rating by Kevin VanKirk
"Lauren has provided exceptional assistance. Since moving to Charlotte, I have entrusted Kyle with my insurance needs and have gradually added more policies due to the excellent service. Lauren is exceedingly personable and meticulous in her work. Her expertise in insurance is truly impressive."
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Kevin Clemmons

July 9, 2024

5  out of  5 rating by Kevin Clemmons
"Had Kyle Fadeley for over 7 years as my insurance agent. Always went above and beyond to ensure everything was taken care of!"
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O000 catracho

July 8, 2024

5  out of  5 rating by O000 catracho
"I'm a new customer ,with State Farm my local agent ,Lauren was great ,great experience talking to her ,she answered my questions on the spot, very professional clear speaking voice..very excited to be State Farm new customer...5 star rating."
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Lisa Sagona

July 8, 2024

5  out of  5 rating by Lisa Sagona
"I have received the best customer service from this team - if you are in the market, please contact their office! Highly recommend!"
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Madeline Fladell

July 8, 2024

5  out of  5 rating by Madeline Fladell
"I always receive excellent service from State Farm. This time was no exception!"
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sharna watson

July 2, 2024

5  out of  5 rating by sharna watson
"They have been awesome . So attentive. Lauren made sure we had everything we needed."
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Todd Karle

June 28, 2024

5  out of  5 rating by Todd Karle
"Kristen was helpful with going over my policy."
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Michael Seufert

June 27, 2024

5  out of  5 rating by Michael Seufert
"We would not choose any other company for our insurance needs. They do an outstanding job!"
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Ki’ Rickson

June 20, 2024

5  out of  5 rating by Ki’ Rickson
"Best auto insurance experience ever (and I worked in the Industry with a competitor for over a decade). I received personable, swift service -- exceeded my expectations!"
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Tatiana Grajales

June 7, 2024

5  out of  5 rating by Tatiana Grajales
"Shane is an awesome rep totally helped me with my car insurance and home, he also answered all my questions. Thank you!"
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Kezia De La Garza

May 31, 2024

5  out of  5 rating by Kezia De La Garza
"Incredibly pleased with this office! Liz was so very helpful, patient and kind. Thank you so much for making my total loss process such a breeze."
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Jesse Mable

May 21, 2024

5  out of  5 rating by Jesse Mable
"Very experienced staff with “attention to detail”. Fantastic customer support. Specifically Liz is very affable, knowledgeable and a pleasure to work with."
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Anthony Hart

May 16, 2024

5  out of  5 rating by Anthony Hart
"Since my wife & I have been a client of Kyle Fadeley’s State Farm office, Lauren in particular has been much more than an agent they & she have been and continue to be our partner in protecting all aspects of our wellbeing. I highly recommend whomever is reading this review to seriously consider this team for protecting your family as well."
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Sarah Teague

May 15, 2024

5  out of  5 rating by Sarah Teague
"I had a great experience working with Lauren at State Farm! She really helped me out of a jam quickly and efficiently. Thanks for all you do! :)"
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Coty Callihan

May 14, 2024

5  out of  5 rating by Coty Callihan
"Costumer service is phenomenal. Rates aren’t the best right now but that could be everywhere, if it’s costumer service you’re looking for that would be Kyle Fadeley State Farm for sure."
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Dick Harper

May 12, 2024

1  out of  5 rating by Dick Harper
"Stay away from this office."
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Seth Perdue

May 12, 2024

1  out of  5 rating by Seth Perdue
"This is not someone I would recommend ever doing business with. Just a scummy person."
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Javaris Springs

May 7, 2024

5  out of  5 rating by Javaris Springs
"Shane is the best agent he will help find a good quote I recommend yall go see him"
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Steve Starling

May 7, 2024

5  out of  5 rating by Steve Starling
"Professional, prompt service. A great team, and it starts from the top with Mr. Fadeley."
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Leigh Cifone

March 21, 2024

5  out of  5 rating by Leigh Cifone
"Highly recommend this State Farm Team. Lauren has been fabulous to work with when we switched to this Agency in March of 2023. She is quick to respond and follow up to our inquiries. We haven't had any claims or major issues so far, but I feel confident that Kyle, Lauren & Team would take care of us. My only wish was that they had a magic wand to stop the insanely rising Insurance costs - but so far are the most cost efficient I can find. Definitely give this State Farm team a chance to earn your business like they have mine."
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astrid jain

March 14, 2024

5  out of  5 rating by astrid jain
"Lauren at State Farm was a tremendous help with getting my mother’s insurance policies switched to North Carolina after her move. She couldn’t have made it more seamless and straightforward. She found us ways to save money compared to our old policies without me even asking. She did this all in a matter of hours. So appreciative that we found her!!"
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Cheri Hawkes

March 14, 2024

5  out of  5 rating by Cheri Hawkes
"I couldn't let the day go by without saying THANK YOU to Liz and team. They are just wonderful! Always responsive, personable and knowledgeable. The customer service and attention to detail is impeccable. I needed a document for my son's DMV testing and Liz delivered it within minutes. Thank you! Thank you! Thank you!"
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K Bartlett

January 25, 2024

5  out of  5 rating by K Bartlett
"I have been with Mr. Fadley since the early 2000s. Every one has always been professional and helpful."