State Farm® Insurance Agent Kyle Fadeley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Robinson
June 5, 2025
5
out of
5
rating by Melissa Robinson
"Super nice staff!! Always available when you need them. Shane has been so helpful & very quick to respond with all the changes we have gone through as a family."
We responded:
"Thank you Melissa!"
georgeinthecord
May 27, 2025
5
out of
5
rating by georgeinthecord
"I called and worked with Lauren today, I had some questions about adding a new car to my policy and she was super helpful and FAST. I've worked with a few people here and everyone has been extremely helpful. Even when I ask random questions, no one has ever tried to oversell me on anything, they just give helpful info! No one is ever going to be like, "Oh man, I can't wait to call my insurance agent" but if there ever was going to be a time, it's probably when I have a question for the people who work here."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dewayne Freeman
May 13, 2025
5
out of
5
rating by Dewayne Freeman
"Very professional and polite"
We responded:
"Thank you Dewayne. We appreciate you."
Timothy Ainslie
April 25, 2025
5
out of
5
rating by Timothy Ainslie
"Great job with prompt efficient information."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Isabell Ulloa
April 17, 2025
5
out of
5
rating by Isabell Ulloa
"I love State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Janell Williams
April 10, 2025
5
out of
5
rating by Janell Williams
"This agency makes me feel like more than a customer. No matter who I may get on the other end of the phone other than my agent, they always treat me like I’m important."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Harry Blondell
March 28, 2025
5
out of
5
rating by Harry Blondell
"Kyle and Shane helped me with my life insurance policy. They are easy to work with and trustworthy people! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Patricia Wells
March 28, 2025
5
out of
5
rating by Patricia Wells
"Excellent customer service. The best insurance company I have ever dealt with. If you're looking for a new insurance company with much better rates, look no more! Contact the good folks at State Farm right here in Steele Creek."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
joe holland
March 24, 2025
5
out of
5
rating by joe holland
"Always efficient. Always helpful, polite, and professional. Highly recommended"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
M E
March 18, 2025
5
out of
5
rating by M E
"Liz was great! Helped me with my request and saved me some money."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shanta Wright
March 13, 2025
5
out of
5
rating by Shanta Wright
"I’ve been with Kyle Fadeley Insurance for several years and have experienced insurance in three different states. If you want reliability and friendly customer service, Call Them, you won’t be disappointed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
TARIQ ELHASSANI
March 13, 2025
5
out of
5
rating by TARIQ ELHASSANI
"Satisfied with this Agent, and Lauren Fiore was very helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Louis Ntasin
March 11, 2025
5
out of
5
rating by Louis Ntasin
"I have been with State Farm as my primary insurance company for auto and real estate for more than 10 years, and I have nothing but positive things to say. They are always ready to address my needs and in a timely manner. Thank you State Farm and more specifically, thank you Kyle and team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kelly Pacharis
March 6, 2025
5
out of
5
rating by Kelly Pacharis
"This office has Excellent Customer Service! Liz is a 10 out of 10, as someone else said on the reviews! Totally agree! Shanna, Lauren and Kristen are excellent too!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ki A
March 1, 2025
5
out of
5
rating by Ki A
"Best State Farm Agent around. Everyone is helpful, responsive, and gets things done. Been a customer for years and plan to continue! Keep it up 🙌🏾🙌🏾"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Miya Fletcher
February 27, 2025
5
out of
5
rating by Miya Fletcher
"Great team.! Whenever I have questions, they consistently take the time to provide clarity and go above and beyond to assist. Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
David
February 12, 2025
2
out of
5
rating by David
"Seemingly decent insurance agency. However, the last month or so has shown some concerning behavior. Firstly, a vehicle change took over a week to update. In the app. The digital, real-time app. Is this 2010? Secondly, my homeowner's insurance went up 17% year-over-year. I called and asked why, and the reason they gave was that my coverage also increased. How much? Not 17%. Inflation based. Maybe 3-5%. No where close to 17%. Their only response? Reduce my coverage. No.. I want the value not a decrease in coverage. They seem to be playing the game of attractive first-year rates and betting people will stay through hefty increases. This isn't California. It feels like they're just taking advantage of people with rate increases several times that of inflation. Lastly - right around when the homeowners rate went up 17%, I get a call - yep you guessed it - trying to selling me more coverage for my car to get more premium. Feels a lot like I'm just a revenue source rather than a cared-for client."
We responded:
"Thank you for your review. We’re disappointed to hear that your experience was not up to our usual standards. Your feedback is crucial for us to improve. Please contact us directly so we can better understand what happened and work towards a resolution. We’re committed to providing high-quality insurance services and hope to resolve any issues you’ve faced."
Karan Cribb
February 9, 2025
5
out of
5
rating by Karan Cribb
"Liz was very nice and patient. I like she showed that she really cares and help to understanding my policies."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Clinton Martin
January 30, 2025
5
out of
5
rating by Clinton Martin
"Call the office to get some quotes. I talked with Liz and Lauren. They very knowledgeable and very helpful. I gave it five stars because of the exceptional customer service."
We responded:
"Thank you Clinton and recognizing Liz and Lauren. "
Isaac Palmer
January 16, 2025
5
out of
5
rating by Isaac Palmer
"Had an easy and pleasant experience! Joe Reed was helpful and friendly while setting up my account. Would recommend to others!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jackson Gardner
December 30, 2024
5
out of
5
rating by Jackson Gardner
"We’ve been customers for nearly 20 years and very well taken care of! Can’t recommend enough."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Irin Ka
December 20, 2024
5
out of
5
rating by Irin Ka
"Great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Aaron Buck
December 4, 2024
5
out of
5
rating by Aaron Buck
"This team has been so easy to work with! I just moved here from out of state and Lauren got me quickly set up with home insurance. I then bought a new vehicle over the Thanksgiving holiday and they responded even while they were closed to make sure I was set up to drive it off the lot. Lauren and everyone there has gone above and beyond to take care of me. Thank you!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had such a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Silvia Perez
November 25, 2024
5
out of
5
rating by Silvia Perez
"I love the attention from State Farm. I love how they serve me. Liz 10 out of 10. She is a very professional girl. She helped me a lot. Every time she arrived, I feel at home in the office. Thank you very much for helping us. I know that I have the best insurance on the market and the best payment."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jennifer Burgos
November 25, 2024
5
out of
5
rating by Jennifer Burgos
"I’ve had an amazing experience with State Farm! Liz is always incredibly helpful, professional, and quick to respond. She makes everything so easy and stress-free. Highly recommend working with her and State Farm for your insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"