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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea McCollie

January 12, 2026

5  out of  5
rating by Andrea McCollie
"State farm is amazingand assisted me with all of my insurance questions and needs."
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Jeremy Cartee

December 11, 2025

5  out of  5
rating by Jeremy Cartee
"Always helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tiffany Johnson

December 11, 2025

5  out of  5
rating by Tiffany Johnson
"Seamless experience getting my policy transferred! Thank you Kyle and Lauren!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dr. Mike Tanis

December 11, 2025

5  out of  5
rating by Dr. Mike Tanis
"Lauren and Kyle were extremely helpful. They helped me with my Life Insurance and made it extremely easy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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tvilim

December 5, 2025

5  out of  5
rating by tvilim
"Awesome customer service. Very helpful staff"
We responded:
"Thanks for the 5-star review! We greatly appreciate it! "
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Robyn King

December 3, 2025

5  out of  5
rating by Robyn King
"I've had Kyle Fadeley as my insurance agent for over 20 years. His staff has always been reliable, available and efficient in handling all of my insurance needs. They are a great hard-working staff, especially Shana Chapman, Kristen Durham and Joe Barnhart. Thank you for always making my interactions with your office very easy! :)"
We responded:
"Thank you for taking the time to share your thoughts, Robyn! We’re glad to know you’re satisfied with the service at our State Farm office!"
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jesse mable

November 25, 2025

5  out of  5
rating by jesse mable
"Fantastic customer interaction and service. Very competitive premiums. More importantly, extremely helpful when responding to and resolving any (home & auto) insurance issues that’s developed over several years of service."
We responded:
"Thank you, Jesse! We appreciated the review and are so glad you have had such a positive experience! "
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Dennis Hayes

November 4, 2025

5  out of  5
rating by Dennis Hayes
"Liz C., at the Fadeley, State Farm Insurance agency continually impresses me as she provides prompt and accurate information without exception."
We responded:
"We appreciate your review, Dennis! We are delighted to know you had a great experience! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Andy Craig

October 30, 2025

5  out of  5
rating by Andy Craig
"Kyle Fadeley and his team are great. Kyle has been my insurance agent for over 15 years and has always been very helpful. I’m appreciative of their prompt, friendly service, and their expert guidance on how the claims process works!"
We responded:
"Thank you, Andy! If you ever have any questions or need assistance, we’re here to help!"
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Pamela Jan

October 30, 2025

5  out of  5
rating by Pamela Jan
"Liz at State Farm has always been the best at solving any question or needs. She is definitely an asset to your Company. Many thanks & appreciation Liz. Pam Mosco"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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pat nichols

October 29, 2025

5  out of  5
rating by pat nichols
"This agent is very knowledgeable and tries to get customer best price possible and fast."
We responded:
"We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charlene Best

October 21, 2025

5  out of  5
rating by Charlene Best
"Excellent customer service all the time, have been with StateFarm for years. Only way to go."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kaylee Morton

October 10, 2025

5  out of  5
rating by Kaylee Morton
"Lauren was amazing ! She was so quick when responding! 10/10 ask for Lauren."
We responded:
"Thanks so much Kaylee for the kind words! We appreciate your feedback greatly!"
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Randi Berardi

October 10, 2025

5  out of  5
rating by Randi Berardi
"Everyone here the entire team has always been incredibly helpful, fast and the absolute nicest most professional ever. I highly recommend this State Farm team agency!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Megan White

October 10, 2025

5  out of  5
rating by Megan White
"Lauren was so amazing and helpful today when I had questions!"
We responded:
"Thank you so much for the kind words! Lauren is always trying her very best to make our customers happy!"
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Vorobey 2691

September 17, 2025

5  out of  5
rating by Vorobey 2691
"Shane is a great specialist! Explained everything clearly, helped me find the best insurance option, and offered great deals. Always responds quickly and thoroughly to any questions.5 stars!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sherry Hardy

September 17, 2025

5  out of  5
rating by Sherry Hardy
"The Kyle Fadeley State Farm agency have been great to me for over 14 years! Great customer service and willing to help whenever I need it."
We responded:
"Thank you, Sherry! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maureen Talbot

September 12, 2025

5  out of  5
rating by Maureen Talbot
"All of the staff at this agency are responsive, friendly, helpful and professional. The are a credit to the Agency in providing the best possible service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Albert Gonzalez

September 11, 2025

5  out of  5
rating by Albert Gonzalez
"Very friendly , Courteous, kind, thrifty, brave, clean, and reverent!. Just like the Boy Scouts. I highly recommend these people."
We responded:
"It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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kevin wylie

September 2, 2025

5  out of  5
rating by kevin wylie
"This agency is the best because they take time to make sure you know what’s going on with your Policy explain everything in detail and answer all questions, Great customer service from the staff. Also, it’s nice to see friendly people. Thank you all."
We responded:
"Thanks, Kevin! We appreciate the positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bernadette Vanderveer

August 21, 2025

5  out of  5
rating by Bernadette Vanderveer
"Lauren at the Kyle Fadeley office is “-_The BEST Customer Service Agent “ I think I have ever spoken to! She walked me through every detail regarding the Drive Safe app. She put me on hold, did not disconnect me and actually came back to complete our call! I am super impressed and grateful for her professionalism and assistance!! Thank You Lauren!"
We responded:
"Thank you, Bernadette! We’re thrilled to know you had such a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bill

August 21, 2025

5  out of  5
rating by Bill
"I got a flat tire today. This is when I found out that my car, and most hybrid cars from what the dealership told me, do not have a spare tire. Not only was I looking at buying a new tire, I was also looking at a towing expense. I called my long time State Farm office and spoke to Kristen. She was one of the most polite people I have spoken with in a long time. She confirmed that I had roadside assistance and towing coverage. She also explained that I could use the State Farm app and as long as the cost didn't exceed my coverage, there would be no out of pocket expense. I used the app. The tow service was assigned. They arrived in about 60 minutes. The tow truck driver was very nice. I received several text messages from State Farm verifying that everything was going okay. My day ended with me calling my State Farm office and thanking them. It's true, "Like a good neighbor, (my) State Farm (office) is there"!"
We responded:
"We really appreciate your kind words Bill! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Barbara Wilkerson

August 19, 2025

5  out of  5
rating by Barbara Wilkerson
"I needed to change the insurance upon trading cars. The agent I spoke with was extremely professional and made the process easy and almost effortless. Thank you!"
We responded:
"Thanks for your positive feedback, Barbara! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Camilo Meza

August 18, 2025

5  out of  5
rating by Camilo Meza
"I truly can’t say enough great things about Kyle Fadeley at State Farm and his entire team. From the moment I started my policy, they have gone above and beyond to make sure everything is taken care of and that I fully understand all of my options. Not only is Kyle incredibly knowledgeable and professional, but the rest of his staff — Liz, Joe Reed, and the whole team — are just as friendly, helpful and responsive. Every time I’ve called in with a question or needed to make a change to my coverage, someone on the team has taken the time to walk me through everything and make sure I was completely satisfied. It’s rare these days to find an office where every single person makes you feel valued and genuinely cared for, but that’s exactly what you get with Kyle Fadeley’s team at State Farm. If you’re looking for reliable, honest, and personalized service, I highly recommend trusting your insurance needs to Kyle, Liz, Joe Reed, and the entire staff. You’ll be in great hands!"
We responded:
"We appreciate your review! We're glad to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Geraldine Ingle

August 15, 2025

5  out of  5
rating by Geraldine Ingle
"I use State Farm to insure my home and another property as well as my autos. The personal service is exceptional."
We responded:
"We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"